1. Do you sell personal data entered into the system?
No. Absolutely not. We do not sell any individual personal data to third parties. The privacy and security of our users is our utmost concern.
2. How old do I need to be to register and use your site?
You must be 18 years or older to register yourself. If you are under 18, you will need a parent or legal guardian to register you and provide consent for you to use the site.
3. What information does each user see?
The school administrator will see all their teachers, parents and students on their dashboard. Teachers can only see their students and parents. Parents can only see information related to their children. Children only see information related to themselves.
4. How do I cancel my account?
Just send us an email cancellations@owlwise.com with your name and email address and we will delete your account.
5. I can’t see my logo and pictures properly.
Owlwise is optimized for new versions of Internet Explorer, Firefox, Chrome and Safari. Make sure browser is up to date.
6. I can’t seem to get the email notifications.
Check your spam filters. You may need to initially let your email system know that emails from Owlwise are not spam.
7. Can I process payments through your software?
Yes, we have partnered with leading electronic payments partners to allow you to conveniently and securely accept credit card and direct bank transfers.